SOWA End Customer Warranty
The SOWA Speaker comes with a 1 year full warranty. The SOWA Pro Speaker may only be serviced by certified SOWA Support Personnel. Warranty will be void if the SOWA Speaker is disassembled in any way by a non certified person. Please contact SOWA Support upon failure of a SOWA Speaker – we love to help!
The SOWA Speakers are very serviceable. After the warranty period, the SOWA Support team will still happily service your SOWA Speakers, or supply necessary spare parts for any larger component in the SOWA Speaker. These services can be acquired upon request to the SOWA Support team. SOWA cannot be held accountable for
SOWA warrants (“limited warranty”) that the SOWA product is free of defects in materials and workmanship at the time of the original purchase by the end-user (the “customer” or “you”). This limited warranty covers the functionality of the SOWA product for its normal, intended use in an environment as specified below only and does not cover malfunctions that result from improper or unreasonable use or maintenance, as well as any unauthorized repair, normal wear and tear, or external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
This limited warranty is issued to the customer who buys a new SOWA product directly from SOWA. This limited warranty cannot
be assigned or transferred to any subsequent purchaser or user. Any SOWA product purchased from an authorized retailer is covered by the warranty terms provided by such authorized retailer.
The limited warranty is limited to the repair or replacement of the SOWA product at SOWA’s discretion, and neither costs for transportation, removal, nor installation of a SOWA product is covered by this limited warranty. This limited warranty extends to one (1) year from the customer’s original purchase of the SOWA product. If SOWA receives, during the applicable warranty period, a valid notice of a defect of any SOWA product covered by SOWA’s warranty. SOWA will, at SOWA’s option within reasonable time after being notified of the defect:
A) repair the defect at no charge, using new or refurbished replacement parts, or
B) replace the product. Response time may vary from country to country and is, among other things, subject to availability of parts, labor and transport.
To obtain service: visit sowasound.com/help