FAQ.

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  • The SOWA speaker is 26x26x25cm and weighs 6 kg. There is a handle at the bottom of the cabinet so you can easily transport it.
  • No – you can easily leave SOWA speakers standing on the floor or any other flat surface. If you would like a stand, our speakers fit all standard stands (35mm) and we also produce our own stands if you want it to look extra nice. You can add the stand to the shopping cart or directly at https://sowasound.com/vare/sowa-stand/
  • No, SOWA speakers are not waterproof as they are built in solid plywood.
  • Yes! Our speakers are approved to take on planes both as hand luggage and in checked luggage.
  • The speaker’s battery life is +25 hours at 80% volume.
  • SOWA’s speaker cabinets are made of 100% solid birch plywood, which creates the beautiful stripes on the side of the speaker.

  • SOWA speakers can play together wirelessly and they do this by having one of the speakers set as ‘host’ and transmit the information about what is to be played to the other connected speakers which are set in ‘join’. If you only use a single speaker, it will always be in ‘host’, but if you use several speakers, the speaker you connect to will be the ‘host’ speaker, while the remaining speakers must be in ‘join’ to play along. You can change whether a speaker is set in ‘host’ or ‘join’ with a button on the back of the speaker.
  • You can connect your phone either via Bluetooth or an old-fashioned mini-jack cable. To connect with Bluetooth, turn on Bluetooth by pressing the Bluetooth button on the back of your SOWA speaker and find the speaker under your Bluetooth settings on your phone. If you want to play on several speakers at once, make sure that it is your ‘host’ speaker that connects to your phone. If you want to use the mini-jack, you must again make sure that it is the speaker set in ‘host’ that you plug into if you want to play on several speakers at the same time.
  • To connect with Bluetooth, turn on Bluetooth by pressing the Bluetooth button on the back of your SOWA speaker and find the speaker under your Bluetooth settings on your phone. If you want to play on several speakers at once, make sure that it is your ‘host’ speaker that connects to your phone.
  • Start by switching on one speaker and make sure it is in ‘host’ – you can check this on the interface on the back of the speaker. Then switch on the remaining speakers and make sure they are all in ‘join’. If you turn them on immediately after the ‘host’ speaker, they will connect automatically, but if they don’t, simply click the Link button on the back of both the ‘host’ speaker and the speaker you want to connect in ‘join’.
  • You can adjust the sound directly on the speaker on the volume button on the back of the cabinet on the ‘host’ speaker. Here you can adjust the sound on all speakers at the same time. You can also adjust the sound on your connected device, for example your phone.
  • With SOWA Pro, the volume of the individual speaker can be adjusted independently of the other speakers under the ‘local controls’ section on the back.
  • Yes. SOWA Link makes it easy to play the same sound in several rooms at once due to the speakers’ very high range. You can connect as many speakers as you like – there is no limit!
  • As many as you want! There is no limit to how many SOWA speakers can play together at once.
  • If you experience problems with your wireless setup, you can visit https://docs.sowasound.com/ for our tips for a better sound setup.
  • The SOWA Pro has an XLR port on the back which can be used to connect both a standard microphone and a boom microphone. The SOWA speaker cannot connect to a microphone.
  • Definitely! You can play four systems simultaneously by using different channels. If you already have a group of speakers in one room playing together, simply switch on a new speaker and set it to ‘host’. To start with, it will connect to the existing system, but if you press the Link button, a section on the volume button will start flashing. This indicates which channel the speaker is playing on. If you turn the volume knob, you can change the channel on the speaker. Make sure that all speakers you want to connect to the new system in ‘join’ are on the same channel as the ‘host’ speaker and then you are ready to play different sounds in different rooms.
  • The SOWA speakers are charged with a DC cable with 26 volts and 2 amps. If you have lost your cable, you can contact us at info@sowasound.com and order a new cable for a fee.
  • A SOWA speaker with a fully drained battery needs 3 hours to fully charge again.
  • If you write to us via email at info@sowasound.com we can help place your order.
  • Click on the speaker you want to buy in the menu – SOWA Pro or SOWA – and place the speaker in the cart. Add as many speakers as you need and follow the instructions at checkout.
  • We send your order within one working day with PostNord – however, it may take longer if you order a large batch. How long PostNord takes to deliver your order depends on your location.
  • Yes, when you add a product to your basket it is reserved until you leave the website.
  • We send all our packages with PostNord.
  • You can use payment cards to pay for your order, including Visa, Mastercard and American Express.
  • If you order through our website, shipping is free to Denmark. Shipping to the rest of Europe costs DKK 100/€15.
  • When PostNord has received your order, they will send a link you can use to track your package.
  • Write an email to info@sowasound.com and we will look into this for you.
  • If you change your mind before the order has been dispatched, you can write an email to info@sowasound.com and we will arrange to cancel your order. If your order has already been shipped, you must return the product within 14 days in the same condition as you received the products and the money will be refunded within 10 days to the payment card you used when you made your order. SOWA does not cover return fees.
  • When you place an order, you will receive an order confirmation and an invoice via email.
  • Yes! Our speakers can be found in your nearest HiFi Klubben store and if you live near Copenhagen you can also come in for a demo at our office.
  • SOWA and SOWA Pro are carried in selected HiFi Klubben stores in Denmark, Sweden, Norway, Germany and the Netherlands.
  • Start by checking our trouble-shooting page to see if you can find the solution to your problem: https://docs.sowasound.com/. If you cannot find a solution here, you can write an email to info@sowasound.com and we will try to solve the problem and possibly arrange a repair.
  • Yes, there is a one-year full warranty and two-year right of complaint. Please note that SOWA speakers may only be opened and repaired by SOWA’s own engineers, otherwise the warranty is void.
  • As long as the speaker is in the same condition as when you received it, you have a 14-day right of return. The speaker must be returned to SOWA’s address and we do not offer free returns.
  • You can write to us at info@sowasound.com or via our social media on Facebook and Instagram.